You should have seen him turning up for his exams, literally… full responsibility. Wow. It makes me almost teary, I feel so heartened and moved by the relationship with him. It means so much and it's the legacy of all that work, it really is - I'm so happy.

We got to the point where we just didn't know what to do. He was really unhappy and we just couldn't reach him at all. Then gradually with Henry, he sort of returned. He’s just grown up and kind of… returned to me. I just can't tell you how nice it is to see him back. And he just seems really happy and positive again - it’s such a relief.

Things improved so dramatically, him picking up responsibility, for his work and other things outside of work. It's great, he comes home from school and instead of me saying I got an email from the school, why haven't you handed this in? - which is what the past was like - now I get emails saying, he was really engaged and interested and he did a great piece of work. So it just means that our interaction is very different now. Now we can talk about something else, we can laugh, it's just really repaired our relationship.

That was her goal at the start of this - to feel ready for college. And she really does, it's great. It's been absolutely brilliant for her, exactly what she needed at the time. I'm just really glad that I heard about you and was able to reach out.

I feel your devotion in this work. it’s very rare to find someone offering this kind of generous, secular and yet heartfelt service that is also so practically helpful. you are perfectly suited to working with young people and families in this way.

Everything has changed in our home. We even watched tv together last night which we never used to do. The idea of retiring from controlling as a parent has lifted such a weight off me. I don't feel like I'm constantly clashing with her anymore.

 It was brilliant to be able to have you there, knowing I couldn't do it on my own. Through the work with you, she is present now and not under duress. We've got a different relationship. She's doing her schoolwork, I don't even have to ask. Like in her maths, for example, she was predicted a D when we started working with you, and now she's predicted a B and that's just because she stepped into that space. And this from the girl who was like, “I can't do anything. I'm good at nothing…”

What a gift for a child to be able to have somebody who just sees the absolute best in them and be like one of their biggest fans and supporters. There’s been a big shift with Adam. He’s turning his insights into action, which is amazing to see. Stepping back from control has been a breakthrough for me — I feel less tense and our relationship is warmer. Co-parenting feels like teamwork again instead of conflict.

I think for her as an individual, she'll look back on this in years to come and think, thank God mum got me Henry. It's made such a huge difference because I could have quite easily just carried on thinking it was too late to do anything about it. So proud of her and of you - thank you !